Homecare Delivery Manager

United Kingdom

Contract

Posted 21 hours ago

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Type of Role: Contract position, Inside IR35 
Contract length: 12 months 
Location: Hybrid or Remote.
Role Type: Part time - Three days a week

General Summary:
To provide operational front-line support for the smooth running and development of Homecare delivery 
services in the UK, combined with back-office support.

Key Duties and Responsibilities:

  • Manage relationship with Homecare delivery partners including leading monthly homecare management meetings:
    • Setup of monthly meetings with homecare companies and cross-functional Vertex team
    •  Reviewing monthly performance reports provided by homecare companies and progress against KPIs. Sending out key points and outstanding actions to Vertex team ahead of meetings and ensuring Vertex cross-functional inputs when required
    • Sharepoint management, including ensuring all slide decks and reports are saved onto Sharepoint and keeping action tracker updated
    • Sending minutes and actions to all relevant parties post-meeting
    • Ensuring outstanding actions are followed up throughout the month
    • Coordinating actions around Product launches
    • Managing complaints
  • Lead internal Vertex homecare delivery cross-functional team, including:
    • Setup meetings to discuss and track progress against all workstreams
    • Keeping team accountable for deliverables
    • Sending minutes and actions to all relevant parties post-meeting
  • Management of all Homecare Companies monthly data and reports (patients/sales/inventory), ensuring reports are fit-for-purpose, accurate and compliant all throughout
  • Carry out ad hoc analyses on homecare data as needed (e.g. homecare delivery frequency tracking)
  • Liaise with internal stakeholders and homecare companies on data and reports used for Vertex medicines reconciliation reporting to the NHS nations
  • Cross check stock and patient sales report and monitor homecare stock holding to contractual obligations.
  • Review Homecare monthly distribution costs against sales data and validate invoices accordingly
  • Contribution and attendance at demand planning and S&OP meeting
  • Manage Homecare delivery partners forecast and quota management process including:
    • Review of forecast
    • Setting monthly homecare quotas and managing order escalations as required
    • Approval of sales orders and comparison to forecast
    • Monitoring of patient supply and comparison to forecast
  • Maintenance of all Homecare related Documentations (Registration Forms, Rx templates, HSP forms) - includes liaising with NHMC on behalf of Vertex when required and ordering process of patient materials
  • Leading contract renewal discussions with homecare companies
  • Identification of further ways to optimise our ways of working with homecare companies
  • Review of opportunities into different distribution models
  • Lead and contribute to any new homecare tender processes and any resultant implementation
Knowledge, Skills and Experience required: 
  • In depth experience in UK homecare delivery
  • Previous experience in managing homecare delivery companies
  • Comfortable with financial reconciliations and handling data
  • Attend the office in Paddington when requested