Looking for opportunities with purpose, impact and possibilities? Our client, Vertex, is a global biotechnology company that invests in scientific innovation. As they grow their pipeline at pace, they are strengthening their reputation for creating transformative medicines for people with serious diseases.
 

Role Overview:

To provide operational front-line support for the smooth running and development of Homecare delivery services in the UK, combined with back-office support. 

Key Duties and Responsibilities: 

• Manage relationship with Homecare delivery partners including leading monthly homecare management meetings:
  • Setup of monthly meetings with homecare companies and cross-functional Vertex team 
  • Reviewing monthly performance reports provided by homecare companies and progress against KPIs. Sending out key points and outstanding actions to Vertex team ahead of meetings and ensuring Vertex cross-functional inputs when required 
  • Sharepoint management, including ensuring all slide decks and reports are saved onto Sharepoint and keeping action tracker updated 
  • Sending minutes and actions to all relevant parties post-meeting 
  • Ensuring outstanding actions are followed up throughout the month 
  • Coordinating actions around Product launches 
  • Managing complaints 
• Lead internal Vertex homecare delivery cross-functional team, including: 
  • Setup meetings to discuss and track progress against all workstreams 
  • Keeping team accountable for deliverables 
  • Sending minutes and actions to all relevant parties post-meeting 
• Management of all Homecare Companies monthly data and reports (patients/sales/inventory), ensuring reports are fit-for-purpose, accurate and compliant all throughout 
• Carry out ad hoc analyses on homecare data as needed (e.g. homecare delivery frequency tracking) 
• Liaise with internal stakeholders and homecare companies on data and reports used for Vertex medicines reconciliation reporting to the NHS nations 
• Cross check stock and patient sales report and monitor homecare stock holding to contractual obligations. 
• Review Homecare monthly distribution costs against sales data and validate invoices accordingly 
• Contribution and attendance at demand planning and S&OP meeting 
• Manage Homecare delivery partners forecast and quota management process including: 
  • Review of forecast 
  • Setting monthly homecare quotas and managing order escalations as required 
  • Approval of sales orders and comparison to forecast 
  • Monitoring of patient supply and comparison to forecast 
• Maintenance of all Homecare related Documentations (Registration Forms, Rx templates, HSP forms) – includes liaising with NHMC on behalf of Vertex when required and ordering process of patient materials 
• Leading contract renewal discussions with homecare companies 
• Identification of further ways to optimise our ways of working with homecare companies 
• Review of opportunities into different distribution models 
• Lead and contribute to any new homecare tender processes and any resultant implementation 

Knowledge, Skills and Experience required:  

• In depth experience in UK homecare delivery 
• Previous experience in managing homecare delivery companies 
• Comfortable with financial reconciliations and handling data 
• Attend the office in Paddington when requested