Senior Manager, International Training & Capabilities
Vertex Pharmaceuticals
Type of Role: Contract position, Inside IR35
Contract length: 12 months
Location: Hybrid, 3 days on site in Paddington, London, and two days working from home

Looking for opportunities with purpose, impact and possibilities? Our client, Vertex, is a global biotechnology company that invests in scientific innovation. As they grow their pipeline at pace, they are strengthening their reputation for creating transformative medicines for people with serious diseases.

Vertex is seeking a Senior Manager, International Training & Capabilities to lead training and capability-building initiatives for international field sales teams, with a strong focus on launch readiness, sales effectiveness, and the unique needs of specialty and rare disease markets.
The role will partner closely with cross-functional stakeholders to design and deliver impactful training programs and launch materials that prepare field sales teams for success across international markets.
This is an excellent opportunity for a training leader who combines strategic thinking with hands-on execution in a complex, high-science commercial environment.

Key Responsibilities:

• Lead training and capability initiatives for international field sales teams.
• Design and deliver launch training plans for new products and indications launches.
• Develop high-quality training materials, including learner content, workshops, and digital learning tools.
• Build programs that strengthen field sales team capabilities in product knowledge, disease state expertise, customer engagement, and selling skills.
• Partner with Commercial, Marketing, Medical, Market Access, HR, and Compliance to ensure training is accurate, effective, and launch ready.
• Adapt training content for international markets while maintaining strategic consistency.
• Deliver training through live, virtual, and blended learning approaches.
• Measure training effectiveness and continuously improve programs based on feedback and business needs.
• Support managers and field leaders with tools and resources that reinforce learning and enable sustained performance in the field.
• Ensure all training materials and delivery approaches comply with applicable legal, regulatory, and company requirements.

• Bachelor’s degree in a relevant field.
• Significant experience in commercial training, sales training, or capability development within biotech, pharmaceutical, or healthcare environments.
• Experience supporting field sales teams in specialty and/or rare disease markets.
• Proven experience developing and delivering launch training and field-facing learning materials, (launch readiness and launch training development).
• Strong understanding of specialty selling models and complex customer environments.
• Experience working across international markets and cross-functional, matrixed organizations.
• Excellent facilitation, communication, and stakeholder management skills.
• Strong project management and organizational skills.
• Curriculum design and facilitation.
• Learning management systems and e-learning tools.
• Training analytics and effectiveness measurement.
• Microsoft PowerPoint, Excel, Word, and related business tools.

• Advanced degree in a related field.
• Direct experience supporting field sales teams for specialty and/or rare disease product launches.
• Experience in international or global commercial organizations.
• Knowledge of adult learning principles, instructional design, and training effectiveness measurement.
• Experience with train-the-trainer approaches and digital learning tools.